Enterprise - Professional Services

Professional Services

Transform how your teams produce content. Our seasoned professional team sets up your text-to-data platform, ensuring seamless integration and peak performance. The Professional Services team:

helps you succeed

with your content goals and your business

provides specialized knowledge and

expertise to Data-2-text Automation

managing projects efficiently

oversee project timelines, resources, and deliverables

Collaboration

Achieve your goals by working with experts. We help you make the most of the extensive capabilities of our AX NLG Cloud and ensure that your project realises its full potential. Faster go-lives. Faster results. Faster innovations.

Step by step to your goal with our experts

Step 2: Generate content in another language

Translating the in phase 1 created, ruleset into another language.
AX Professional Services will set up the AX NLG Cloud for you to be used for auto-updating copy into another language.

Step 3: The onboarding of your team

In a pair programming setup, another category will be implemented by the AX Professional Services team, supported by your team.

Pair Programming specifics:

Participants will acquire the skills to plan and create rulesets, the specifics of content creation for auto-updating copy for your specific implementation of the AX NLG Cloud.
Technical implementation of the project in AX NLG Cloud, connecting data fields, etc.
Training on quality assurance measurements: how to use and create test object, how to test projects for issues, etc.
Text generation
Differences of import and export with a non-API vs. an API connection
Translating into foreign languages
Demonstration of the functions for generating foreign language texts
Accompanying the employees until the completion of the training, including the translation into another language.

Step 4: Accompanying of the AX Software

AX Professional Services will assist you with technical support on a 2nd and 3rd Level basis, which provides assistance to customers with complex technical difficulties. Strategic & Operational Project Support offers guidance and support for projects, and further training as a workshop is available if needed as well.

We’re invested in your success

We’re behind you every step of the way. From onboarding to optimization and beyond.
Using our technology and expertise, we help make you more efficient.

Onboarding

We support you personally for a good start - from set-up to implementation. With various tools, resources and proven methods.

Training support

Your users are well trained to get started, easily expanding or setting up their own projects in AX Semantics smoothly.

On-demand support via Live-Chat

If you have a question about the implementation of your text project, please feel free to use the platform chat at any time and write us your request - also during your Guided Trial.

Personalized help from a dedicated AX expert

Setup of your Data-2-text Setup by our Expert Copywriting and Solution Architects. We assist you in setting up your project (one entire category /one text-type). We help you and show you how to achieve auto-updating copy step by step. Texts for the Partial Scope are finalized and ready to go live.
Training on projects for all of your team members via pair development with our experts. Most topics we are working on:

text conception
data analysis
implementation into AX NLG Cloud
Using Chat GPT als help for text creation
Translation with AX deepl integration
Connecting to our API for auto-updating content

Managed service providers (MSP)

Don´t want to DIY? We have a pool of partners for various solutions e.g. agricultural engineering, automotive, publishing as well as languages e.g. japanese to help you to setup all your text automation projects with AX. There will be always an AX Project Manager by your side as main contact for all purposes.

Leveraging our Managed Service Partners (MSPs) allows us to seamlessly extend our capabilities. Here are some key areas:

Native Translators: Our MSPs bring linguistic and localized expertise, ensuring accurate and culturally sensitive translations.
On-Site Experts: Need hands-on support? Our MSPs can deploy experts directly to your location.
Specialized Skills: MSPs offer niche skills that complement our core services.
Scalability: When demand spikes, MSPs provide scalability. They seamlessly adapt to your needs, while management stays with AX Professional Services.

Be a Winner Like These Folks

Some Nice Things Our Clients Say About Us

Thanks to AX Semantics, generating product descriptions for a product group of 5,000 items and more becomes a breeze.

Niels Willaert
Product Marketing Specialist at TVH

With AX Semantics, we can take what we used to do internally with a lot of Excel and a lot of extra work and put it into an automated process, which of course scales completely differently.